General terms and conditions of maasa Switzerland and Maasa Production Pvt. Ltd. India

This textile tour in India is operated by maasa Switzerland and Maasa Production Pvt. Ltd. India.


With the booking you have read and agree to our terms and conditions.


1. Conclusion of contract

Upon a booking placed in writing (booking form on the website, by e-mail or post), by telephone or in person, a contract comes into effect between the client and maasa Switzerland and

Maasa Production Pvt. Ltd. India.


If you book for a third party then you are responsible for their contractuel obligations.

The present general conditions of the contract and travel terms and the contractual arrangements are components of the contract and are valid for all travel participants.


2. Terms of payment

You have the possibility to pay by invoice or cash in Swiss franc. With foreign currency the respective day`s rate is calculated. With a reservation a deposit of 40% of the booked trip must occur at the latest after 10 days of the confirmed reservation, the total balance becomes due at latest 30 days before your departure.

Not timely payments entitle us to refuse the travel achievement.


3. Travel costs covers:

- Pick up from the airport for arrivals on the first day

- Departures on last day on tour

- All accommodations which are in mid-range hotels and where it`s possible in heritage hotels.

  All the hotels are clean with western bathrooms and friendly staff.

- All transportation, road taxes and fuel

- All breakfast and most lunch meals, respectively dinner instaed of lunch on arrival day and

  the last day bevor departure

- Welcome dinner and farewell dinner

- All entrance fees for sightseeing ( including fee for camera )

- All workshop fees

- Botled water all the time during traveling


Participant`s responsibillity (not include)

- Airfares

- Travel insunrance

- Visa for India

- Dinner meals

- All drinks

- Laundry

- Tips

- Your personal shopping


4. Rebooking and cancellations

A rebooking or a cancellation must be placed in writing to www.maasa.ch. Please note, that this textile tour is a special trip and generally not allowed for rebooking, accordingly the whole amount becomes due.


4.1 Cancellation fees

In every case the handling charge amounts are CHF 100. 00 per person.


Withdraw after the booking from this textile tour, namely for reasons which are not covered by the annulment costs assurance, we must raise in addition to the handling charge the following costs in percentage of the arrangement price.


The cancellation costs apply per travel customer:

Untill day 90 prior to departer 20%

From day 89 till day 60 proir to departure 40%

From day 59 till day 30 proir to departure 60%

From day 30 till day 15 prior to departure 80%

From day 14 till date of departure 100%


The deadline to calculate the cancellation fee is the day of receving the letter of resignation.


4.2 Exclude

Failures on your part. If you missed the flight, we maasa Switzerland and Maasa Production Pvt. Ltd. and the airline company are not resonsible for this case. Passengers are obligated to check the flight schedule always 72 hours prior to departure and to confirm it with there airline company.


4.3 Break-off during the journey

If you have to break-off during the journey because of any reason, maasa Switzerland and Maasa Production Pvt. Ltd. are not commited to refunde.


5. Cancellation of the textile tour through maasa Switzerland and Maasa Production Pvt. Ltd. 

In case of a catastrophe, political turmoils and so on, we can cancel this tour for safety reason. In such a case, the full amount of your paid trip will be refund.


6. Passport, visas and vaccinations

Passports need to be up-to date and valid for the 6 months after the trip. Participants are responsible for complying with the applicable regulations regarding passports, visas, customs, foreign currency exchange, and health


7. Liability

maasa Switzerland and Maasa Production Pvt. Ltd. are not liable if the non-fulfilment or insufficient fulfilment of contract is due to:

- Failures on your part.

- Unforeseeable or unpreventable failures of a third party, which is not involved in the provision of the

  contractually agree upon services.

- Force majeure or an incident which maasa Switzerland and Maasa Production Pvt. Ltd. or a third party

  service provider could not foresee or prevent despite all due care. maasa Switzerland and

  Maasa Production Pvt. Ltd. therefore is not liable for changes of the travel programme which are due to

  strikes, unrests, weather conditions, official measures, delays of third parties, etc.

- Programme changes due to changes of flight sche- dule.


8. Tour Operator

Office India:

Maasa India Tourism Shop No. 61 Gole Market 110001 New Delhi India info@maasa-indiatourism.com www.maasa-indiatourism.com


9. Contact Switzerland


maasa Grünaustrasse 13 8820 Wädenswil Schweiz mail@maasa.ch www.maasa.ch +41 79 717 72 07